Privacy Policy
This Privacy Policy explains how DriverHub UAE may collect, use, store and protect information when you use our website and driver services.
1. Information We Collect
DriverHub UAE may collect information that you provide directly when registering for an account, contacting support or using features available to registered drivers.
Depending on the feature you use, this may include:
- Full name and father's name
- Phone number and email address
- Company information
- Account username and account-related information
- Driver and vehicle document information uploaded by you
- Messages or information submitted through support forms
2. How We Use Information
Information may be used to provide, maintain and improve DriverHub services and to operate registered-driver features.
- Creating and managing user accounts
- Providing access to authorised DriverHub features
- Managing driver document storage
- Responding to support requests
- Maintaining website security
- Improving website functionality and resources
3. Driver Accounts
Certain DriverHub features require registration and login. Account information should be accurate and kept up to date.
You are responsible for protecting your login credentials and should not share your password with another person.
4. Driver Documents
Registered drivers may upload document copies through the Driver Panel. These may include Emirates ID, driving licence, RTA card and vehicle registration documents.
Documents are intended to be stored as part of the DriverHub driver-document feature. Access is restricted according to the site's configured user permissions.
Important: Only upload documents when you understand the purpose for which they are being stored. Do not upload documents belonging to another person without appropriate authorisation.
5. Driver & Vehicle Database Information
DriverHub may use information stored in its authorised driver and vehicle databases to provide database features to permitted users.
Access to restricted database information is controlled through account permissions and authentication.
6. Cookies
DriverHub may use cookies and similar technologies for essential website functionality, login sessions, security and certain website features.
The website may also use a visitor-counting cookie to help distinguish visits during a limited period.
7. Third-Party Services
DriverHub may rely on third-party services to operate certain website functions, such as hosting, cloud storage, authentication, translation, databases, analytics or other technical services.
Third-party services may process information according to their own privacy policies and terms.
8. Information Security
DriverHub uses technical and administrative measures intended to protect information from unauthorised access, alteration, disclosure or loss.
No website or online storage system can guarantee absolute security. Users should also take reasonable precautions when protecting their accounts and documents.
9. Your Choices
Where applicable, you may contact DriverHub regarding information associated with your account or request assistance concerning your personal information.
Requests may be subject to verification and applicable legal or operational requirements.
10. Changes to This Privacy Policy
DriverHub may update this Privacy Policy when website features, services, technology or legal requirements change.
The latest version published on this page will apply from its stated effective date.
11. Contact
If you have questions about this Privacy Policy or information handled through DriverHub, you can contact the DriverHub Support Team.
DriverHub UAE Support
Email: support@driverhubuae.com